Remote Administration Jobs · Customer Service

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  • Acts as guidance for PAS Specialists, PAS Trainees and other staff in the areas of health care contract terms, complex patient referrals, and other managed care issues.
  • Responsible for managed care authorizations for all consultations, procedures, office visits and care arrangements.
  • Provides and assists with implementation and communication to support staff of new processes within the department, as needed.

Oregon Health & Science University (OHSU) Dermatology is dedicated to providing patients with the best and most innovative dermatologic care for a broad range of skin, hair, nail, and mucous membrane disorders. OHSU values a diverse and culturally competent workforce and is an equal opportunity, affirmative action organization.

$15–$20/hr
US 4w PTO

  • Relaying participant eligibility information to insurance carriers via email, fax or mail following standard operating practices.
  • Performing day-to-day data entry tasks and other clerical support tasks to facilitate the capture, transfer and maintenance of accurate and timely data/records.
  • Answering questions or explaining information to clients and participants, reviewing files, records and other documents to obtain information for a response to requests regarding a benefit plan or personal participant account status/activity.

HealthEquity's mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. They aim to make HSAs as widespread and popular as retirement accounts, providing solutions that allow American families to connect health and wealth.

  • Answer, screen, and forward incoming calls to the appropriate person.
  • Log phone calls and documents into online document management system.
  • Maintaining frequent communication with client and answering questions.

The Ward Law Group is a leading personal injury law firm known for serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered to make decisions and contribute to collaborative team efforts.

$15–$15/hr

  • Review physical and electronic documents received on behalf of clients and creditors
  • Fast-paced data entry using company database and other systems
  • Follow protocol to ensure the protection of sensitive client information

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. They have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas.

Europe 5w PTO

  • Monitor inbound email and telephone queries, ensuring tickets are logged and assigned appropriately.
  • Act as a first point of contact for routine customer requests, resolving straightforward issues and escalating complex enquiries.
  • Maintain accurate data and recommend improvements to ticket workflows to support efficient service delivery.

SFG20 is setting the industry standard for building maintenance. They provide services and technologies that empower people to create safer buildings by using their standard, software and expertise to make buildings better.

  • Support providers and patients by managing administrative tasks.
  • Ensure compliance, coordination, and continuity of care.
  • Manage documentation related to tele-mental health services.

Valera Health is at the forefront of tele-mental health, committed to delivering compassionate mental health care that is accessible and affordable. The company employs a comprehensive care approach, combining therapy and medication management with overall wellness promotion to ensure patients are supported.

  • Schedules and coordinates procedures in multiple locations, handling reschedules and cancellations.
  • Gathers patient information, arranges interpreters, and provides reminders, investigating scheduling errors.
  • Triages calls, documents requests, complaints, and urgent health concerns, delivering information to providers.

Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.